Privacy Policy
YMCA Southcoast Privacy Policy
YMCA Southcoast (“us”, “we”, or “our”) operates the YMCA Southcoast website at ymcasouthcoast.org, hereinafter referred to as the “Service.”
This Privacy Policy explains our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have regarding that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Definitions
- Service: The ymcasouthcoast.org website operated by YMCA Southcoast.
- Personal Data: Data about a living individual who can be identified from that data or from that data combined with other information either in our possession or likely to come into our possession.
- Usage Data: Data collected automatically, either generated by use of the Service or from the Service infrastructure itself, such as the duration of a page visit.
- Cookies: Small files stored on your computer or mobile device.
- Data Controller: The natural or legal person who, either alone or jointly with others, determines the purposes and manner in which personal information is processed. For the purposes of this Privacy Policy, YMCA Southcoast is a Data Controller of your Personal Data.
- Data Processors or Service Providers: Any natural or legal person who processes data on behalf of the Data Controller. We may use various Service Providers to process your data more effectively.
- Data Subject or User: Any living individual who uses our Service and is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personal Data may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, state, province, ZIP or postal code, and city
- Cookies and Usage Data
- Images and profile pictures
We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may interest you. You may opt out of receiving any or all of these communications by following the unsubscribe link or instructions provided in any email we send.
Usage Data
We may also collect information about how the Service is accessed and used. Usage Data may include information such as your computer’s Internet Protocol address, browser type, browser version, pages of our Service that you visit, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.
SMS Terms and Conditions
By opting into SMS from a web form or other medium, you agree to receive SMS messages from YMCA Southcoast. This includes SMS messages for childcare notifications, program details, scheduling reminders, and other relevant communications. Message frequency varies. Message and data rates may apply. Message HELP for help at any time or visit ymcasouthcoast.org. Reply STOP to any message to opt out. YMCA Southcoast will not share your consent to receive SMS messages with third parties or affiliates.
Tracking and Cookies Data
We use cookies and similar tracking technologies to track activity on our Service and retain certain information.
Cookies are files containing a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies, including beacons, tags, and scripts, may also be used to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or notify you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of cookies we use include:
- Session Cookies: We use Session Cookies to operate our Service.
- Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
- Security Cookies: We use Security Cookies for security purposes.
Use of Data
YMCA Southcoast uses collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features when you choose to do so
- To provide customer support
- To gather analysis or valuable information so we can improve our Service
- To monitor use of our Service
- To detect, prevent, and address technical issues
- To provide news, special offers, and general information about services, programs, and events that may be similar to those you have already purchased or inquired about, unless you have opted not to receive such information
Health and Fitness Data for App Users Only
If you choose to connect a wearable device or fitness service, such as Apple Health, Google Fit, Fitbit, or a similar service, to our mobile app, we may collect certain Health and Fitness Data from that device or service only after you provide explicit permission. The types of data we may access include:
- Step count
- Walking or running distance
- Activity level or movement data
- Other basic fitness metrics provided by your device
We do not collect this information unless you opt in and authorize your device or platform to share it with our app.
How We Use Health and Fitness Data
We use this information solely to:
- Enable step challenge features
- Track your progress during wellness challenges
- Display your activity statistics within the app
- Generate rankings, achievements, or team totals, if applicable
We do not use Health and Fitness Data for advertising, profiling, or purposes unrelated to these features.
How We Store and Share Health Data
- Health and Fitness Data is not shared with third party advertisers or external organizations.
- Data is used internally only for the functionality described above.
- If stored, it is maintained on secure systems following industry standard protections.
- We do not sell or monetize Health and Fitness Data.
How to Withdraw Permission
You may disconnect your wearable device or revoke permission at any time by adjusting your device settings, such as Apple Health, Google Fit, or your wearable device’s app. If you disconnect your data source, no new Health and Fitness Data will be collected.
Legal Basis for Processing Personal Data Under the General Data Protection Regulation
If you are from the European Economic Area, YMCA Southcoast’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data collected and the specific context in which it is collected.
YMCA Southcoast may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and is not overridden by your rights
- We need to comply with the law
Retention of Data
YMCA Southcoast will retain your Personal Data only for as long as necessary for the purposes described in this Privacy Policy. We will retain and use Personal Data as necessary to comply with legal obligations, resolve disputes, and enforce our legal agreements and policies.
YMCA Southcoast will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when it is used to strengthen security or improve the functionality of our Service, or when we are legally required to retain it for longer periods.
Transfer of Data
Your information, including Personal Data, may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer data, including Personal Data, to the United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
YMCA Southcoast will take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy. No transfer of Personal Data will take place to an organization or country unless adequate controls are in place, including protections for your data and other personal information.
Disclosure of Data
Business Transaction
If YMCA Southcoast is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Disclosure for Law Enforcement
Under certain circumstances, YMCA Southcoast may be required to disclose your Personal Data when required by law or in response to valid requests from public authorities, such as a court or government agency.
Legal Requirements
YMCA Southcoast may disclose your Personal Data in the good faith belief that such action is necessary:
- To comply with a legal obligation
- To protect and defend the rights or property of YMCA Southcoast
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of Data
The security of your data is important to us. However, no method of transmission over the Internet or electronic storage is 100 percent secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your Data Protection Rights Under the General Data Protection Regulation
If you are a resident of the European Economic Area, you have certain data protection rights. YMCA Southcoast aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to know what Personal Data we hold about you or want it removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update, or delete information we have about you. Whenever possible, you can access, update, or request deletion of your Personal Data directly within your account settings. If you are unable to do so, please contact us for assistance.
- The right of rectification. You have the right to have inaccurate or incomplete information corrected.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your Personal Data.
- The right to data portability. You have the right to receive a copy of information we have about you in a structured, machine readable, and commonly used format.
- The right to withdraw consent. You have the right to withdraw consent at any time when YMCA Southcoast relies on your consent to process your Personal Data.
We may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For additional information, please contact your local data protection authority in the European Economic Area.
Service Providers
We may employ third party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service related services, or help us analyze how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for another purpose.
Analytics
We may use third party Service Providers to monitor and analyze use of our Service.
Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses collected data to track and monitor use of our Service. This data may be shared with other Google services. Google may use collected data to contextualize and personalize advertising within its own advertising network. You can opt out of making your activity on the Service available to Google Analytics by installing the Google Analytics opt out browser add on. For more information, please review Google's Privacy and Terms information.
Behavioral Remarketing
YMCA Southcoast uses remarketing services to advertise on third party websites after you visit our Service. We and our third party vendors use cookies to inform, optimize, and serve advertisements based on previous visits to our Service.
- Google Ads: Google Ads remarketing services are provided by Google. Users may adjust Google advertising preferences or use Google's Analytics opt out tools.
- Twitter: Twitter remarketing services are provided by Twitter. Users may opt out of interest based advertising according to Twitter's advertising and privacy settings.
- Facebook: Facebook remarketing services are provided by Meta. Users may learn more about and manage interest based advertising through Facebook's advertising and privacy settings.
- Pinterest: Pinterest remarketing services are provided by Pinterest. Users may manage personalization and interest based advertising through Pinterest's privacy settings or supported browser settings.
Links to Other Sites
Our Service may contain links to sites that are not operated by YMCA Southcoast. If you click a third party link, you will be directed to that third party's site. We strongly encourage you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of third party sites or services.
Children's Privacy
Our Service does not address anyone under the age of 18.
We do not knowingly collect personally identifiable information directly from anyone under the age of 18 without appropriate authorization. If you are a parent or guardian and are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of changes by posting the updated Privacy Policy on our website.
We may also provide notice by email and/or a prominent notice on our Service before a change becomes effective and update the effective date of this Privacy Policy.
You are encouraged to review this Privacy Policy periodically. Changes become effective when posted.
Standard Privacy Policy
For information about privacy practices that apply to our website, mobile applications, services, and programs, please review our Standard Privacy Policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact your local YMCA Southcoast branch. Our branch teams can help direct your inquiry to the appropriate person.